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Oct 19 — 2024
At Urban Video, we take pride in delivering quality work that meets the highest standards. A key part of achieving this lies in Darren’s exceptional skills as Director of Photography (DoP). Over the years, he has transformed even the most unremarkable locations into visually compelling scenes, finding creative angles and elements that make an impact. Whether it’s a beige-walled boardroom or a warehouse with mixed lighting, Darren’s expertise elevates the mundane, showcasing the artistic skill he’s developed through years of experience.
We’re also known for our skillful approach to interviews. Agencies trust us to manage interviews professionally, ensuring interviewees are comfortable and deliver strong, usable sound bites. With over a decade of experience, Crystal pays attention to every detail, from adjusting wardrobe to smoothing hair, making sure each interview is polished and impactful. We go beyond the basics, always striving to exceed expectations.
We don’t just show up and shoot; we take pride in exceeding expectations and delivering more than what’s required. We know how frustrating it can be to receive footage that lacks the right sound bites or doesn’t have enough material to create a compelling story. That’s why we always go the extra mile, ensuring that our clients never feel disappointed with the final product.
Trust is at the heart of what we do. When clients from out of town hire us, they can rely on us not just for high-quality footage, but for professionalism at every step. With our marketing and communications backgrounds, we understand the importance of presenting ourselves appropriately, especially in executive settings, and making sure every client feels comfortable and respected.
Communication is another core value we uphold. We know how stressful it can be to coordinate shoots, so we make it a priority to respond to client inquiries within 24 hours of a business day. We’re also flexible—whether it’s a phone call, text, or Zoom call over the weekend, we aim to provide reassurance and support whenever needed.
For clients who prefer to be involved remotely on shoot day, we make it easy. Whether it’s connecting through the camera feed, or setting up a video call, we ensure our clients feel included and informed every step of the way.
With 15 years of videography experience in Edmonton, we’ve built a vast catalog of location options and know which venues are the most accommodating and camera friendly. Our relationships within the industry means we have reliable and trusted connections, ensuring seamless production experiences every time.
Our expertise extends beyond Edmonton as well; we’ve filmed throughout the province and have a wealth of location knowledge for specific needs. When we’re searching for that perfect spot or a unique prop, we tap into our local network of colleagues and friends for recommendations, making sure we always find exactly what we’re looking for.
We’ve built an extensive network of local talent and resources, including equipment rentals, hair and makeup artists, actors, studios, and craft services. These connections allow us to quickly fill any needs that arise, ensuring a seamless production experience. If unexpected situations occur—such as a team member falling ill or a last-minute emergency—we can rely on our trusted freelancers and vendors to step in and keep the project on track. We take pride in the relationships we’ve cultivated within Edmonton’s professional and arts communities.
Our network acts as a safety net for our clients, offering peace of mind that, no matter the circumstances, their shoot will proceed smoothly and professionally.
We provide more than just filming services. If clients need assistance with location scouting, determining the optimal time of day for a shoot, or any other specific needs, we’re ready to support them. Crystal has often stepped in as a talent stand-in during scouting sessions to ensure clients receive the visuals they need for informed decision-making.
Many out-of-town clients start by hiring us for videography but soon entrust us with post-production after experiencing our professionalism and the quality of our work. We appreciate these opportunities and always aim to exceed expectations.
We take pride in the positive feedback and long-term relationships we’ve built with our clients, many of whom return to work with us whenever they have a need in the area. The results we deliver, combined with our commitment to professionalism and quality, make a lasting impression.
Here’s what past client Laura, a Producer with Accenture, had to say:
“I had a great time filming with Urban Video. Their footage is top-notch, and they are exceptional to work with. I film with crews all over the world, and this is one of the best experiences I have had with a crew. I highly recommend!”
1 year ago
Choosing a local videography team you can trust is crucial, especially when managing projects remotely. At Urban Video, we bring together high standards, local expertise, and a broad network of resources to ensure that every project runs smoothly, consistently delivering exceptional results.
Crystal is Owner and Executive Producer at Urban Video Inc.